Owner FAQs

Answers to your common questions

  • Am I required to make my property available to Section 8?

    Although laws are changing, currently we are not required to rent to section 8 tenants.
  • Are you licensed?

    We employ licensed real estate agents and have a licensed broker.
  • Can I reach you after hours?

    We are fully accessible before and after hours.
  • Can you put the money directly into my account?

    Our owners have the option to have their draws transferred directly into their account or have a check mailed to them.
  • Do I get to see the lease or sign it?

    If an owner requests to sign his leases, we can electronically send it to him for his review and signature. Once the lease is fully executed it is uploaded to the tenant portal and made visible to tenant and owner.
  • Do you sell real estate too?

    We have partnered with the valentine group to handle all of your real estate needs.
  • How and when do I get my checks?

    Checks can be mailed or money deposited directly into an account.
  • How is rent collection handled?

    Each tenant has an on-line portal in which he can pay his rent. Tenants can also mail a check or drop if off. We even have an after hours drop box for their convenience.
  • How long of a lease do you sign?

    We use the Arizona Association of Realtors lease which is 6 pages long, along with our own valentine addenda which is another 3 pages.
  • How much security deposit do you charge the tenant?

    Typically 1 month rent and in some cases when deemed necessary we charge 1.5 times the monthly rent.
  • How soon can you start managing my property?

    As soon as you sign the property management agreement we can begin taking the work off your shoulders!
  • What type of properties do you manage?

    We manage single family homes, condos, townhouses, duplexes and triplexes.
  • What type of reports do I get and how often?

    Once a month you will receive an owner statement.
  • Who holds the tenant security deposit?

    At Valentine we choose to give our owners the deposits to hold. When a tenant moves in and pays all move in costs we pass that money through to the owner.